Shipping policy
Shipping PolicY
INKORA remains fully responsible for your order until it is successfully delivered to you, in accordance with applicable consumer protection laws.
Shipping Overview
Shipping Costs
- Shipping Rates: Shipping fees are automatically calculated based on your shipping zone and selected delivery method. They are clearly displayed before payment.
- Free Shipping: Free shipping may apply depending on your total order value. This is shown before checkout.
Delivery Area
- Worldwide Shipping: We currently ship to most countries worldwide.
- Restrictions: Some countries may be temporarily unavailable due to customs or logistical restrictions beyond our control. If your country is unavailable at checkout, please contact us at support@inkora-london.com.
Order Processing Time
| Order Type | Processing Time |
|---|---|
| Standard orders | 1 to 3 business days |
| Custom tattoos (printed on demand) | Up to 14 business days |
Orders are not processed on weekends or public holidays.
Shipping Options & Delivery Times
| Method | Estimated Delivery | Tracking |
|---|---|---|
| Standard | 6 to 10 business days after processing | ✓ Included |
| Express | 5 to 8 business days after processing | ✓ Included |
Order Tracking
All shipments come with a tracking number, sent automatically by email as soon as your package leaves our facility. You can track your delivery using the link provided in your shipping confirmation email.
You can also visit our Track My Order page at any time to check the status of your delivery.
Shipping Address & Errors
Please double-check your shipping address before placing your order. If the address provided is incorrect or incomplete, INKORA cannot be held responsible for failed delivery.
A reshipment may be offered in such cases, but the cost will be the customer's responsibility. If you notice an error in your address immediately after ordering, contact us as quickly as possible at support@inkora-london.com and we will do our best to correct it before dispatch.
Lost or Damaged Items
If your package is delayed beyond the estimated delivery window, marked as delivered but not received, or lost in transit, please contact us at support@inkora-london.com.
Please refer to our Refund Policy to explore your available options including replacement, investigation, or refund.
Returns
For detailed return instructions and eligibility, please refer to our Refund Policy.
Contact Us
If you have questions or concerns about this Shipping Policy, please reach out to our team:
Email: support@inkora-london.com
Response time: Within 24 hours, 7 days a week
Please include your order number in all shipping-related enquiries.